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A recent email from a first time customer

After helping a first time customer with his ‘scape, got this in my inbox.  It made me smile.  Thanks Chris!

“Hello Marc,

Hope all is well.

Just before I left for work tonight my order from you had arrived. Unfortunately, I was on my way out the door and didn’t have time to look at it. I just got home and immediately I opened the boxes. I was literally FLOORED

when I saw all those rocks. Words can not describe all the thoughts that went through my mind. I opened up 2 foldable tables I have in my garage and quickly starting lying each rock onto those tables one at a time. I can’t believe all the different shapes there are that I can use for aquascaping and the amount of holes in each rock for frags. All the rocks are so clean and pristine. I’m going to have a Field Day when it comes time to set-up this Floating Reef I’m designing. This might seem like an exaggeration to you because you see your rocks everyday, but to someone like myself that doesn’t… I think it’s


If you ever have a customer that’s a “Doubting Thomas”, you give them my email address and I will be more than happy to give them my Customer Review of your product and make them a “Believer”. I just wish I had a bigger tank for more rock. If I should run out of room in my main display, I can put some of the rocks into my Grow-Out system that I have in my garage.

Thanks again for all your help and I appologize if I was being a pain-in-the a**.

Looking forward to meeting you during a future event.

Have a great weekend, Chris”