Marco Rocks Return Policy

 

For Rock:

Because it is impossible for this product to be defective, there will be no returns on rock unless damaged.

Should your order be damaged in shipping, please accept the package and contact us immediately. We want you to be 100% satisfied with your purchase and will work with you to replace or discount the damaged portion or your order. (Please provide photos of damaged portion within 48 hours of delivery and understand the carrier  requires all packaging and product be available for inspection in order for us to file a claim.)

 

For other Products:

Manufactures warrantee will be in place where applicable.

Products damaged in shipping need to be reported immediately and made available for inspection by the partial carrier with all packaging material.

 

*shipping damage must be reported with in 48 hours of package delivery so that we may expedite your claim with our carrier*

 

 

As always your satisfaction with our products and customer service are our #1 Priorities

Thank you for giving us the opportunity to earn your trust and future business.

If you have any questions or comments please feel free to contact me,

 

Marc

Marco Rocks

info@marcorocks.com